Is there a setting that's messing with the wifi settings? Please help, I'm getting ready to send this laptop back. Check your user manual to see if there is a function key or key sequence to turn wi-fi on or off. Next, check to see if the Wi-Fi icon is blue. It is important to reboot both the modem and the wireless router. when I troubleshot it, it suggested using the Ethernet cord to connect. Go to the bottom left corner of your start page and click on the internet or Wi-Fi icon. Power cycling the router and modem can fix internet connectivity issues and resolve problems with wireless connections. I have tried flushing DNS, typing in new DNS's.nothing works!!!!! I have also had my service provider out here to check that its not a problem on their side, and when the hook up their computers to me network, their computer work fine! ( I must mentioned that when I purchased this computer it came standard with Windows 7 and I updated it to Windows 10. This morning the icon at the bottom left of the screen told me there was no Internet connection available. I can connect my laptop using the ethernet cable and the internet works, but slowly - not as slowly as though wifi, but not as fast as on my other devices. Just bought a new laptop and loaded all my files/programs ect and connect to the internet through the wifi and its SO SLOW!!! It takes so long to load pages that sometimes I get kicked off before the connection timed out, but all my other devices(phones and tablets) connect to the internet through the wifi and are fast and have no downloading problems.
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